There are two ways to connect a domain to your hosting account: change the nameservers at your registrar, or change the A record if you want to keep DNS where it is. Nameservers are the simpler option and the one we recommend for most sites.
Option 1 — change your nameservers
Your welcome email lists the two nameservers assigned to your account. Sign in to the registrar where the domain is registered, find the nameserver settings, and replace the existing entries with the pair from your email.
- Replace both nameserver entries — leaving an old one in place causes intermittent failures that are hard to diagnose.
- Propagation usually completes within an hour, though registries allow up to 24 hours.
- SSL is issued automatically once the domain resolves to your account.
Option 2 — change the A record
If your DNS is managed elsewhere — Cloudflare, for example — keep the nameservers as they are and point the A record for your domain at the server IP address shown in cPanel under 'Shared IP Address'. Add the same value for the www record, or use a CNAME pointing at your root domain.
@ A 203.0.113.10
www CNAME example.com.If you use Cloudflare's proxy, set the record to 'DNS only' until your SSL certificate has been issued, then switch the proxy back on. Leaving the proxy enabled during issuance can block the validation request.
Checking it worked
Run 'dig example.com +short' or use any DNS lookup tool and confirm the answer matches your account's IP. If the old value keeps appearing after a few hours, check that you saved the change at the registrar rather than at a DNS provider that is no longer authoritative.